2 Comments
author

I’m sorry to hear you got caught in another hack. It’s immensely frustrating and it feels like there’s nothing to be done about it.

It’s really cool that you have some access to someone who can do something about it. I think the approach you outlined is the one that might be the most productive (although I hesitate to believe that anything truly productive will actually be done).

Expand full comment
Sep 3Liked by Alexandra Sizemore

Excellent post. I like how you let your anger be known without resorting to the usual flamboyant methods to show it.

I am equally angry. I am just back from a few weeks in Europe and part of my welcome home is a form letter from Change Healthcare (a unit of UnitedHealth). Remember that ransomware hack? It crippled the US healthcare system for a few weeks back in February while the company wondered whether it should pay the ransom. And now, months later, is their form letter written in anodyne language that acknowledges the hack, their insincere apology, and the astounding fact that I (and everyone else whose data was not protected) am on my own! Change suggests I contact the three credit bureaus and initiate credit monitoring. As though that waste of time ever accomplished anything.

But I really pop up here in your old post to comment on your very last point, the insufficiency of current data privacy laws and the non-likelihood that change ever will occur. It seems my home state's senator, Maria Cantwell, is in charge of this legislation but mysteriously holds up its passage...

https://www.washingtonpost.com/technology/2024/04/13/congress-maria-cantwell-online-privacy/

I have met Maria more than a few times and like her - but I discovered that before politics she was an executive at Real Networks. I will guess those two words will resonate for _you_ but to place an exclamation mark on the fact, whenever I purchased a new Windows computer the first thing I did was access its root and rip out Real's many tentacles before they could dig in. Only then would I personalize and setup the computer. So whatever the true and specific reason for holding up this legislation is the recognition of past patterns of corporate conduct; Maria might have learned the wrong lesson.

That said, next time I see her I will take a lesson from you and ask her non-contentiously, "Hey, what's up with that digital privacy bill?" It wouldn't hurt; heck it might even help.

Thank you.

Expand full comment